Why have I been charged tax on my order?Updated a year ago

Your order has been addressed to a location where we are legally required to collect and remit sales tax (sometimes referred to as VAT, GST, as well as other terms depending on where you live). Sales tax calculations are always performed using your order’s shipping address.

Depending on where you live, you may be used to having sales taxes baked into the sticker price for the items you are purchasing. Unfortunately, since we’re based abroad and therefore subject to a variety of different tax rates, this is impossible on our store.

Some customers in Europe, Norway, and the UK have reported double-VAT taxation (once at the time of purchase and then again at the time of import). If you live in Europe, Norway, or the UK and you suspect that VAT has been collected twice, see our dedicated article here.