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LTTStore.com Features

Contains information about features unique to LTTStore.com

What is a Merch Message?

A merch message is a way for you to send in a message to any currently live Linus Tech Tips or WAN show stream. When checking out on LTTStore you will find a form on the cart page that takes information about how you want your message to display and

How do I submit a Merch Message?

In order to submit a Merch Message you must fill out the form located on the cart page prior to checkout. The cart will not render if there are no products in it so be sure to add an item to your cart in order to see the form. The form will save what

Can I send a Merch Message with a giftcard?

Yes! You can submit a Merch Message by purchasing a giftcard. If you don't feel like ordering an item but still want to send a Merch Message, please feel free to order a giftcard. You can then use those giftcards on your next order as well!

I didn't see my Merch Message, did it not go through?

Merch Messages is a robust system and we can confidently say that we receive all messages that are submitted. When a Merch Message is sent, it will not immediately display. There is a 3 minute waiting period before it enters a queue. Once in the queu

What is the Desk Configurator?

The Desk Configurator is a tool that can be accessed on the product pages of any of our deskpads. It is there to help you visualize the relative size of any given deskpad when compared to your desk. When using the Desk Configurator you can set the si

What is the Bonus Bin?

The Bonus Bin is a way for you to select a free gift that will be included with your order such as a sticker pack. While viewing your cart, there will be a large prompt at the top of the page. Click the prompt and select which free item you would lik

Does Shop Pay block my Merch Message from sending?

Previously we used an implementation of the Merch Message form that meant if you used Shop Pay or any other express payment method your message would not submit. But this is no longer the case!. If you want to checkout using Shop Pay or any other exp

I found a bug on the store. How can I report it?

Please contact us to submit a bug report. If deemed necessary, our support team will forward your report to the development team, and a fix will be implemented in a future update. Thanks!